Privacy Policy

General

  • The One Viola LLC is committed to safeguarding and protecting personal information of its customers and website visitors and we strive to ensure a safe and secure shopping experience. We have therefore put in place this privacy policy to explain our approach to online information collection, storage and use in relation to this site as well as particular choices you can make about your own information. Please read this privacy policy carefully. 
  • Please note that this policy also applies to our fashion promotion, sales activities as well as other communications in and outside the United States, including to persons who visit our The One Viola LLC stores in outside the United States. It also applies to information supplied to us through our websites, social media, stores or other communication networks. By accessing or using the site, registering at the site and providing information to us at our stores or other communications channels, you will be considered to have agreed to this Policy and our Terms and conditions incorporated herein by reference and consented to the collection, storage and use of personal data in accordance with this Policy. If you do not agree with this policy please do not use the site.
  • Changes to Our Privacy Policy

  • Because we are constantly improving our website and services, including adopting new technologies, our privacy policy may change regularly and we recommend that you do review it from time to time. Changes to this policy will be posted on this page and where applicable notified to you via email you provide to us upon registration.Changes to this privacy policy will come into force immediately for new users. If you are a registered user of the site, the revised policy will take effect thirty (30) days after the changes have been communicated to you, except where you decline with the said period. By continuing to use or access the site, you agree to be bound by the Policy as amended. This Policy was last updated on 24 March, 2018.

    Information We Collect About You

  • The One Viola LLC does not automatically collect personal data about you, for example your name, address, telephone number, email, shipping address , etc., unless you to choose to provide that information to us or that we receive it from your use of our website or provide it to us at our stores. We may collect personal data if you choose to complete and submit a registration application to us, request marketing information, search the website, add items to your shopping cart, submit material to be posted on the site, participate in a survey, competition or promotion, or if you contact us directly. You should be aware that by so doing you may be making available personal information about yourself including name, address, phone number, email address, payment information or personal shopping and product preferences. Please take care when doing so.
  • We also collect information relating to your transactions and purchases on the site. Generally, you can view and browse the site without registering or providing any personal data, but if you want to access special features of the site, pay for items in your shopping cart site or create a wish list on our website, we will require you to provide us with certain personal data including your name, telephone number and email or delivery address. We will assist you in creating a user ID and a password to protect your account information.
  • We also automatically collect certain non-personal data when you visit or interact with our website, services or online advertisements. This is information that cannot identify, locate you personally as an individual and may conclude internet protocol addresses, referring website, the type and version of browser you are using, type of operating system you are using, cookie data as well as server logs. We may also obtain information about you from third parties, particularly if you have consented to third party disclosure and receiving special offers that might be of interest to you.Such information may be added onto your available account information.

    How One Viola Uses Information it collects

  • The One Viola LLC collects and uses your personal data in lawful and transparent manner, as specified below. We use personal data to provide you with a useful, personalized and easy shopping experience. If you register with the site, we use the information you provide to us to administer your registration and provide you with personalized features and the particular services for which your registration was necessary.If you take part in a survey, competition or promotion, we use the data you provide to us to enter you into the competition or promotion and determine your suitability for any prizes.We may also share personal information where it is necessary for us to complete a transaction place by you or supply information or goods or perform other activity requested by you.All suppliers or service providers that act on our behalf have agreed to safeguard and protect the personal data we provide to them and only use it for purposes which the data was provided for. We use non-personal data to review site usage and improve the design, content and structure of the site, to maintain the site and address site vulnerabilities as well as for marketing purposes. We may use entrusted third party services collect aggregate traffic streams for our analysis and site improvement. Non-personal data cannot ascertain your identity or location as an individual or be used to contact you in any way.

    Internet based Interest-Based Online Advertising and Google Analytics

  • This section of our Privacy Notice provides details about interest-based online advertising (also called “targeted advertising”, “remarketing”, or “behavioral advertising”), Google Analytics, and your choices with respect to this type of advertising. We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at https://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at https://www.google.com/ads/preferences/. Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by The One Viola, LLC we are unable to perform the opt-outs on your behalf.

    Third party disclosure

  • The One Viola LLC will not sell, rent, share, disclose your personal data to any third party or affiliate without your express approval. Please note however that we may share your personal data with third parties or affiliates of The One Viola LLC for example our current or potential investors, service providers, sponsors and advertisers for the site. We may also disclose personal data of our customers as required by law, for instance with regard to a subpoena or related legal proceedings or in connection with investigation or prosecution of crime, fraud or other illegal activities or in relation to financial audits, insurance and risk management records, or with reference to a merger, acquisition or insolvency.

    Social networks

  • To simply access and log in to our website, we also provide the ability for users to log in using information from existing social networking accounts and to share our content on those sites. You may also link your social network account with The One Viola LLC and share details of user social network account to us or otherwise allow our platform to access your social network account. If you log in to The One Viola LLC using social networks like Instagram, Facebook, Google+, Twitter etc., we may collect your personal information including user names, account number and/or account authentication token. You represent that you are the rightful owner of such account and agree The One Viola LLC may collect and use personal data from the connected social network accounts.

    Our Commitment to Security

  • We use appropriate technical and organization security measures to restrict and prevent unauthorized access to customers’ personal data. Only authorized employees and approved providers may access and use customer data that we collect online and for The One Viola LLC’s business purposes only. Our internal security and non-disclosure policies require employees and service providers to maintain strict confidentiality in respect of personal data. Employees or partners who breach these confidentiality obligations risk termination of contract. We also employ technical measures to protect your information and these may include use of commercially available encryption, firewalls and other authentication techniques. You acknowledge however that considering the evolving nature of the internet technology, there is no such thing as foolproof security online and accordingly we do not make or offer any warranty of personal data security. While we take reasonable efforts to ensure privacy and protection of personal data, you submit and transmit your data at your own risk. In the event of data breach and acquisition of personal data, we will in the most expedient time possible and without unreasonable delay, issue notice of breach so that you take appropriate steps to secure your account and protect your data. We will notify you using the email you provided at the time of registration.

    Payment Processing

  • The One Viola LLC uses Braintree to process payments for merchandise offered through our Site.We believe that such payment provider offers payment processing which is secure for your credit card and financial information. Please note that when making payments, we do not collect or receive any credit card information. Such information is processed and transferreddirectly to payment processors over a secure and encrypted internet connection and we will only receive notification when payment is completed.

    Cookies

  • Our website uses cookies to store certain data. Everyone who visits a website using cookies must, according to federal law, be informed that the site contains cookies, what they are used for and how to delete or control them. A cookie is a small text file that is placed and stored on the user’s computer and contains information. We use cookies mainly to improve our website and your browsing experience. We use two types of cookies:session cookies and persistent cookies.Session cookies are temporary and cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies remain in the cookie file for about 30 minutes. We use session cookies to store information about your browsing session and enable personalization features on our site, remember items in the shopping cart, keep you logged in and give you the ability to access and recall recently viewed pages and see the information which you have provided on the website. We use persistent cookies to track and compile aggregated internal statistics that allow us to understand how users use our site including unique users and number of visits. This helps us to improve the structure of our website and we cannot identify you personally in this way. Please note that you have the ability to accept or reject cookies by modifying your browser settings. Different browsers have different ways of managing cookies. You can decline or delete cookies or accept cookies from specific sites. Please note that blocking or disabling all cookies may affect your overall browsing experience and you may not be able to use all the interactive features of our site.

    Links to Third-Party Sites

  • At times, our website may contain or feature links to third-party websites and/or goods.Please be aware that we include external links for informational purposes and convenience only and we do not control, approve or endorse such third party websites. We will not accept liability for any damage or loss relating to your use of or the reliance on any information, products or Services made available on or through any such sites. We advise you to review the privacy policies of those sites.

    Your Choices

  • Please note that The One Viola LLC provides you with the opportunity to make specific choices regarding your personal data. When you register and create an account we will give the opportunity to opt-in to receive information regarding our services, product updates, and special offers by e-mail. We do not send unsolicited electronic commercial messages. If you opt to receive such communications, we will send continue to send those communications on the basis of your consent. You also have the option at any time to request t that we stop contacting you where we do so in accordance with your previous consent or you can follow the unsubscribe link appearing at the bottom of our emails. If you believe that the information we hold about you is inaccurate, outdated or incomplete, you may ask us to correct or update it. 
  • You may request at any time that we provide a copy of the personal data we have collected and hold relating to you and we may charge a small fee for this. If you have any questions or need assistance in relation to this privacy policy, please contact us at [email protected]
  • Children under 13 years

  • Our services are directed to persons who are above the age of 13 years and we do not knowingly collect, use or disclose any information from children as defined in the Children’s Online Privacy Protection Act (COPPA). If you are under 13 years or not an adult in accordance with the laws applicable in your jurisdiction, you warrant, represent and must demonstrate to us that you have obtained verifiable parental consent to obtain our goods, products or services.

    Contact us

  • To contact us, please email us at: [email protected] or write to us at: 8983 Okeechobee Blvd. Suite 202 #174 West Palm Beach, FL 33411